Terms & Conditions
GLOBAL GLAM JEWELLERY ("Company", "we", "our", or "us"). By accessing, browsing, purchasing from, registering with, or otherwise using this Website, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms & Conditions.
If you do not agree with any part of these Terms, you must immediately discontinue use of the Website and related services.
1. Eligibility & acceptance
By using this Website, you confirm and represent that:
- you are legally capable of entering binding agreements;
- you are using the Website lawfully;
- all information submitted by you is true, accurate, current, and complete;
- you will not use the Website for fraudulent, unlawful, abusive, or unauthorized purposes.
The Company reserves the absolute right to refuse service, suspend accounts, reject transactions, cancel orders, restrict access, or terminate use of the Website at any time and without prior notice.
2. Products & product representation
The Company offers jewelry, accessories, and related fashion products through the Website.
All product descriptions, photographs, videos, dimensions, colors, finishes, textures, materials, specifications, and packaging are provided for general informational purposes only.
Slight variations may occur due to:
- manufacturing processes;
- screen settings;
- lighting conditions;
- supplier modifications;
- photography editing;
- material characteristics;
- batch production differences.
Such variations shall not be considered defects and shall not constitute grounds for refunds, disputes, chargebacks, compensation, or legal claims.
The Company does not guarantee permanent preservation of:
- color;
- shine;
- coating;
- plating;
- decorative elements;
- pearls;
- stones;
- clasps;
- finishes;
- water resistance;
- tarnish resistance.
Customers are solely responsible for proper care, handling, cleaning, storage, and maintenance of products.
3. Pricing & payment
All prices displayed on the Website are subject to change without prior notice.
The Company reserves the right to:
- modify pricing;
- correct pricing errors;
- cancel incorrect listings;
- reject suspicious transactions;
- limit purchase quantities;
- refuse bulk or resale purchases.
Customers are solely responsible for any applicable:
- taxes;
- customs duties;
- import fees;
- bank fees;
- exchange rate differences;
- governmental charges.
Payment authorization does not guarantee order acceptance.
4. Order acceptance & cancellation
An order confirmation email does not constitute final acceptance of an order.
The Company reserves the absolute right to refuse, cancel, limit, or hold any order at its sole discretion, including but not limited to situations involving:
- suspected fraud;
- suspicious activity;
- pricing errors;
- stock inaccuracies;
- payment verification concerns;
- resale activity;
- bulk purchasing;
- incomplete customer information;
- suspected abuse of policies;
- prior disputes or chargebacks.
Orders may be cancelled before shipment without liability or compensation.
5. Shipping & delivery
Delivery timelines are estimates only and are not guaranteed.
The Company shall not be liable for delays, failed deliveries, or losses caused by:
- courier disruptions;
- customs clearance;
- transportation interruptions;
- weather conditions;
- governmental restrictions;
- incorrect customer information;
- failed delivery attempts;
- force majeure events;
- supply chain disruptions;
- third-party logistics providers.
Risk of loss and responsibility transfers to the customer upon shipment dispatch.
6. No warranty
All products and services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied.
To the fullest extent permitted by law, the Company disclaims all warranties including but not limited to:
- merchantability;
- fitness for a particular purpose;
- durability;
- uninterrupted service;
- compatibility;
- non-infringement;
- error-free operation.
Minor imperfections, oxidation, fading, scratches, tarnishing, discoloration, pearl variation, stone movement, finish changes, and natural wear shall not be considered manufacturing defects.
7. Limitation of liability
To the fullest extent permitted by applicable law, the Company and its affiliates, directors, officers, employees, suppliers, contractors, partners, and service providers shall not be liable for:
- indirect damages;
- incidental damages;
- consequential damages;
- punitive damages;
- emotional distress;
- reputational harm;
- loss of profits;
- loss of business;
- data loss;
- dissatisfaction with appearance, quality, or expectations.
Under no circumstances shall the Company's total aggregate liability exceed the amount actually paid by the customer for the specific product giving rise to the claim.
8. User information & data
By accessing the Website, placing orders, subscribing, submitting forms, communicating with the Company, or otherwise providing information, users consent to the collection, storage, processing, retention, analysis, management, transfer, and use of such information for operational, administrative, analytical, customer service, fraud prevention, security, communication, marketing, commercial, and business purposes.
Information collected may include but is not limited to:
- name;
- email address;
- phone number;
- shipping address;
- billing details;
- purchase history;
- browsing activity;
- device information;
- cookies;
- IP address;
- customer interactions.
While commercially reasonable safeguards may be implemented, the Company does not guarantee absolute security of electronic systems, databases, transmissions, or third-party services.
9. Marketing communications
By using the Website or providing contact information, users acknowledge and agree that the Company may send communications relating to:
- orders;
- customer support;
- account activity;
- promotions;
- campaigns;
- newsletters;
- product launches;
- restocks;
- recommendations;
- brand announcements;
- business-related communications.
Users may request communication preferences to be updated where legally applicable.
10. Intellectual property
All Website content including trademarks, logos, graphics, product names, product designs, photographs, videos, text, branding materials, layouts, and visual elements are the exclusive property of the Company and protected under applicable intellectual property laws.
Unauthorized copying, reproduction, resale, republication, scraping, distribution, modification, or commercial exploitation is strictly prohibited.
11. Prohibited conduct
Users agree not to:
- misuse the Website;
- engage in fraudulent activity;
- submit false claims or disputes;
- abuse refund or chargeback systems;
- provide false information;
- exploit technical or pricing errors;
- interfere with Website operations;
- use bots, scripts, or automated systems;
- attempt unauthorized access;
- impersonate others;
- damage the reputation of the Company through malicious conduct;
- violate any applicable laws or regulations.
12. Chargeback & fraud protection
Fraudulent claims, unauthorized chargebacks, false non-delivery reports, policy abuse, payment fraud, item-switching, deceptive purchasing behavior, or misuse of consumer protection systems constitute material violations of these Terms.
The Company reserves the right to:
- dispute chargebacks;
- submit evidence to payment providers;
- suspend or blacklist accounts;
- refuse future transactions;
- recover losses, fees, or damages;
- report fraudulent activity to relevant authorities where legally permissible.
13. Third-party services
The Website may contain integrations or services operated by third parties including payment processors, logistics providers, analytics systems, communication platforms, hosting providers, advertising technologies, or social media services.
The Company shall not be liable for third-party actions, interruptions, errors, security failures, availability, or policies.
Use of third-party services is entirely at the user's own risk.
14. Force majeure
The Company shall not be liable for failure, interruption, delay, or inability to perform resulting from causes beyond reasonable control including but not limited to:
- natural disasters;
- pandemics;
- cyberattacks;
- labor disputes;
- war;
- terrorism;
- governmental actions;
- transportation interruptions;
- technical failures;
- power outages;
- supply shortages.
15. Modifications
The Company reserves the right to modify, update, revise, or replace these Terms at any time without prior notice.
Continued use of the Website following any modifications constitutes acceptance of the updated Terms.
16. Governing law & dispute resolution
These Terms shall be governed and interpreted in accordance with applicable international commercial principles and relevant laws where enforceable.
To the fullest extent permitted by applicable law, the Company reserves the right to determine the appropriate jurisdiction, venue, forum, or dispute resolution process in connection with any claim, dispute, or matter arising from use of the Website, products, or services.
Users agree to attempt good-faith resolution prior to initiating formal legal proceedings.
Where legally permissible, users waive participation in class actions, collective claims, or representative proceedings.
17. Severability
If any provision of these Terms is deemed invalid, unlawful, or unenforceable, the remaining provisions shall remain fully valid and enforceable.
18. Entire agreement
These Terms constitute the entire agreement between the user and the Company regarding use of the Website and supersede all prior communications, understandings, or agreements.
19. Contact information
For inquiries regarding these Terms, please contact:
GLOBAL GLAM JEWELLERY — Business Tower, 206 AJC Bose Road, 7th Floor, Kolkata – 700017 — Infoglobalglam@gmail.com
Questions? Get in touch
infoglobalglam@gmail.comBusiness Tower, 206 AJC Bose Road, 7th Floor, Kolkata – 700017