Shipping Policy

Thank you for shopping with GLOBAL GLAM JEWELLERY. Please review this Shipping Policy carefully before placing an order.

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1. Order processing

All orders are subject to verification, review, and acceptance by the Company.

Orders are typically processed and dispatched within 3–7 business days from the date of successful payment confirmation.

Processing times may vary during:

• promotional periods;
• holidays;
• high-volume order periods;
• operational delays;
• unforeseen circumstances.

The Company reserves the right to delay, hold, cancel, or refuse orders for verification, security, stock management, suspicious activity, or operational reasons without liability.

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2. Shipping locations

We currently ship within:

• India;
• Thailand.

Shipping availability may change at any time without prior notice.

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3. Delivery timeframe

Estimated delivery timelines are provided for reference only and are not guaranteed.

Delivery delays may occur due to:

• courier disruptions;
• weather conditions;
• public holidays;
• transportation interruptions;
• incorrect customer information;
• remote delivery locations;
• operational delays;
• force majeure events.

The Company shall not be liable for delays once orders have been dispatched.

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4. Customer responsibility

Customers are solely responsible for providing accurate:

• shipping addresses;
• contact numbers;
• recipient details.

The Company shall not be responsible for failed deliveries, losses, delays, additional charges, or delivery issues caused by incorrect or incomplete customer information.

Orders returned due to:

• failed delivery attempts;
• unreachable customers;
• refusal to accept delivery;
• incorrect address details;
• unclaimed packages;

may not qualify for reshipment, refund, replacement, or store credit.

Additional shipping fees may apply for reshipment requests where approved.

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5. Tracking & delivery

Tracking information may be provided where available.

Customers are responsible for monitoring shipment updates and coordinating directly with courier providers where necessary.

Packages marked as "Delivered" by the courier shall be considered successfully delivered and fulfilled.

The Company shall not be responsible for:

• lost parcels after delivery confirmation;
• stolen packages;
• unattended deliveries;
• third-party handling after delivery.

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6. Shipping delays

While the Company aims to process orders promptly, all delivery timelines are estimates only.

The Company shall not be liable for any direct or indirect loss, inconvenience, damages, compensation claims, or disputes arising from shipping delays.

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7. Order changes & cancellations

Once an order has been placed, it may immediately enter processing.

The Company does not guarantee order modifications, address changes, cancellations, adjustments, or combined shipments after payment confirmation.

Any requests may be reviewed solely at the Company's discretion.

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8. Refused or unclaimed packages

Packages refused by customers or left unclaimed may be treated as completed and fulfilled orders.

The Company reserves the right to deny refunds, reshipments, replacements, or credits for refused, abandoned, or unclaimed packages.

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9. Contact

For shipping-related inquiries, please contact:

GLOBAL GLAM JEWELLERY — infoglobalglam@gmail.com